5 Star Property Management Services

From advertising to screening tenants to making market-driven upgrades and updates, we can handle every part of the management process for your investment.

We’re investors, too.

We can help you buy your next investment.

We offer full-service support throughout the entire investment lifecycle.

How We Help Rental Property Owners Earn More and Spend Less on their Investments

Rental Property Marketing

With so many competing properties advertising online, it’s easy to get lost in the noise and end up with vacant units and missed opportunities for potential tenants. We avoid that with a complete rental property marketing and advertising plan that helps your property stand out from the competition and attract quality tenants. From social media platforms to traditional online sites, we take care of photos, descriptions, listings, responses, and showings.

Compliant Tenant Screening

Careful and rigorous tenant screening is essential to minimizing risks, so we’re committed to establishing and following the standards in our consistent rental criteria. We’re also mindful of the strict state laws and screen in full compliance with fair housing regulations. Protecting you from legal missteps means avoiding expensive penalties. Our thorough screening results in a well-qualified renter who pays on time and takes care of your property.

Rental Property Accounting

We provide accurate, transparent, and detailed rental property accounting that not only reflects income and expenses but also provides invaluable insights into the financial health of your rental property and portfolio. Leverage our technology and our proven systems and processes to ensure that you always know where you stand with your investment. Hop online and take a look at all of the finances pertaining to your property.

Maintaining Rental Homes

Count on our responsive and preventative maintenance plans to protect the condition and value of your property and ensure your tenants remain satisfied with their home. We’re available to respond to emergencies, coordinate with vendors and contractors, and manage the maintenance and updates that are required during turnover and vacancy periods.

Rental Laws

Renting out a property in CA and other States is lucrative and also risky. The tenant protections in California and other states require strict attention, and we make a point of staying up-to-date on everything from fair housing laws to security deposit requirements to habitability standards. We monitor the rent stabilization and just cause eviction ordinances, and we make sure to keep you and your property in compliance.

Collecting Rent and Enforcing the Lease

On-time rent collection is an important part of any investment strategy. As investors ourselves, we understand the importance of having your rent come in on time every month. Our rent collection policy is strictly enforced, as is the lease agreement. You don’t have to worry about late or missing payments. We’re able to maintain great relationships with tenants even while holding them accountable.

What Makes 5 Star Property Management Different?

If you’re wondering why you should work with us, the answer is pretty simple:

You’ll be more successful as a real estate investor.

We’ve done most of the hard work already. We have plans and processes in place that are automated, consistent, and designed to help you earn more money, face fewer hurdles, and enjoy a pleasant, profitable investment experience from start to finish.

We’re investors, too. We know where you are and we know why the little details matter as much as the big picture.

Can you help me buy a property?

Yes. We’re licensed real estate brokers, and we can help you identify an investment, negotiate the deal, and begin renting out the property.

How do I know you’re choosing a good tenant?

We have a set of standard qualifying rental criteria that every applicant must meet before they’re approved to move into your property. We know which red flags to avoid and how to effectively screen tenants while following all fair housing laws.
Services page What Makes 5 Star Different

How do I know my property is ready to rent?

We’ll spend some time recommending cost-effective upgrades and updates that will help you earn more and attract better residents without over-improving your property and wasting money.

How is maintenance handled?

We have a system in place to collect routine maintenance requests from tenants and dispatch the appropriate vendor to take care of the problem. We’re also available around the clock for any potential emergencies.

What if a tenant stops paying rent?

Our screening process and tenant relationships mean it’s unlikely rent won’t come in on time. We’re prepared to collect overdue rent, however, and move towards eviction if necessary.
Working in Walnut Creek

Working in Walnut Creek and the East Bay

And also with investors all across the country!

Trusted By Industry Leaders

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